Please note: If you've already submitted a request form, we will answer accordingly to whichever one has been submitted first.

Earth Rated

Our standard grooming wipes measure 20cm x 20cm (8in x 8 in)Our XL grooming wipes measure 27cm x 30cm (11in x 12in)Our Ear, Eye, and Topical wipes are 5&#x201D;x5&#x201D; (13x13 cm).&#xA0;

Our standard grooming wipes measure 20cm x 20cm (8in x 8 in). Our XL grooming wipes measure 27cm x 30cm (11in x 12in). Our Ear, Eye, and Topical wipes are 5”x5” (13x13 cm).

What size are your wipes?

Product Questions

Wipes

What sizes do your PCR bags come in?

How should I dispose your bags?

Bags

How do you load the new dispenser?

Why am I unable to open my new dispenser?

What should I do if the dispenser's cap or bottom falls off during use?

Can I purchase replacement parts for my dispenser?

How do I open a misaligned dispenser?

Dispenser

Which wipe should I buy for my pet?

Are your wipes safe for cats?

I'm not sure which shampoo I should buy for my dog!

What's the best way to use your No-Rinse Shampoo?

Is there a difference between your 3-in-1 shampoo and your 4-in-1 shampoo?

Shampoos

What are the sizes of your toys?

Toys

Does the attractant work on cats as well?

How does the money back guarantee work?

Pee Pads

What do I do if I receive the wrong item in my order?

My order was marked delivered but it’s not here.

Do you offer refunds?

I ordered from Amazon and my package is not delivered!

How can I update my shipping address?

What should I do if I received the wrong product?

What is the process for cancelling an order?

Where can I buy Earth Rated products?

Shipping and Delivery

Can I get product samples or coupons for Earth Rated products?

How do I apply a discount code on your website?

I have an urgent issue, what should I do?

Does Earth Rated participate in sending free gifts for special events like birthdays?

How to Contact us?

Other

What size are your wipes?Updated 3 months ago