Other
Can I get product samples or coupons for Earth Rated products?
We currently do not offer product samples. However, you can enjoy discounts using our coupon codes available on our website. These codes can be applied towards your purchase of Earth Rated products. We appreciate your understanding and are excited fo
How do I apply a discount code on your website?
To apply a promo or discount code:. • Proceed to checkout and enter your code in the ['Discount Code'] field. • Click ['Apply'] to see your new total before finalizing your order. • Only one code can be used per order. If you’re having trouble enteri
I have an urgent issue, what should I do?
We're here to help, but safety comes first!. Our customer service team will be taking a well-deserved break from December 24- January 1 and won't be monitoring emails, calls, or messages during this time. For product-related questions or general inqu
Does Earth Rated participate in sending free gifts for special events like birthdays?
While we genuinely appreciate our furry fans, we are currently not able to send special gifts for birthdays or other events. We are grateful for the love and loyalty you show and encourage the use of our coupon codes for your purchases. We hope you e
How to Contact us?
Email. General: [email protected]. Customer Support Team: [email protected]. Sales (OPS/Direct Sales): [email protected]: [email protected]. Website Forms. Customer Care Contact Form. Wholesale Contact Form. Retail Support Form