How do I open a misaligned dispenser?Updated 3 months ago

If you encounter an issue with your Earth Rated dispenser, such as a jammed locking mechanism, it's likely due to the cap being misaligned. Our dispensers have a click-and-lock mechanism, and placing the cap incorrectly can lead to jamming. We have a video guide available to help you open a misaligned dispenser. Simply click on the link provided here to access the video and follow the instructions carefully.

If the problem persists and you are unable to open your dispenser, please reach out to us for further assistance.