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Earth Rated

EmailGeneral:&#xA0;<a href="mailto:info@earthrated.com" style="text-decoration:none;">info@earthrated.com</a>Customer Support Team:&#xA0;<a href="mailto:help@earthrated.com" style="text-decoration:none;">help@earthrated.com</a>Sales (OPS/Direct Sales):&#xA0;<a href="mailto:sales@earthrated.com" style="text-decoration:none;">sales@earthrated.com </a>Wholesale:&#xA0;<a href="mailto:wholesale@earthrated.com" style="text-decoration:none;">wholesale@earthrated.com</a> Website Forms<a href="https://earthrated.com/en_CA/get-in-touch/" style="text-decoration:none;">Customer Care Contact Form</a><a href="https://earthrated.com/en_CA/wholesale/" style="text-decoration:none;">Wholesale Contact Form</a><a href="https://www.earthrated.com/en-ca/pages/retailer-support-program" style="text-decoration:none;">Retail Support Form</a><a href="https://www.earthrated.com/en-ca/pages/media-partnerships" style="text-decoration:none;">Media &amp; Partnerships Form</a><a href="https://www.earthrated.com/en-ca/pages/creators" style="text-decoration:none;">Creator Partnerships Form</a>

Email. General: info@earthrated.com. Customer Support Team: help@earthrated.com. Sales (OPS/Direct Sales): sales@earthrated.comWholesale: wholesale@earthrated.com. Website Forms. Customer Care Contact Form. Wholesale Contact Form. Retail Support Form

How to Contact us?

Other

What sizes do your PCR bags come in?

How should I dispose your bags?

Bags

How do you load the new dispenser?

Why am I unable to open my new dispenser?

What should I do if the dispenser's cap or bottom falls off during use?

Can I purchase replacement parts for my dispenser?

How do I open a misaligned dispenser?

Dispenser

What size are your wipes?

Which wipe should I buy for my pet?

Are your wipes safe for cats?

Wipes

I'm not sure which shampoo I should buy for my dog!

What's the best way to use your No-Rinse Shampoo?

Is there a difference between your 3-in-1 shampoo and your 4-in-1 shampoo?

Shampoos

What are the sizes of your toys?

Toys

Does the attractant work on cats as well?

How does the money back guarantee work?

Pee Pads

Product Questions

What do I do if I receive the wrong item in my order?

My order was marked delivered but it’s not here.

Do you offer refunds?

I ordered from Amazon and my package is not delivered!

How can I update my shipping address?

What should I do if I received the wrong product?

What is the process for cancelling an order?

Where can I buy Earth Rated products?

Shipping and Delivery

Can I get product samples or coupons for Earth Rated products?

How do I apply a discount code on your website?

I have an urgent issue, what should I do?

Does Earth Rated participate in sending free gifts for special events like birthdays?

How to Contact us?Updated 3 months ago