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Earth Rated

<p><span style="text-decoration:none;" id="isPasted">If you have received the wrong product, such as an incorrect scent or type, please contact us with your order details and we will arrange for the correct item to be sent to.</span></p>

If you have received the wrong product, such as an incorrect scent or type, please contact us with your order details and we will arrange for the correct item to be sent to.

What should I do if I received the wrong product?

Shipping and Delivery

What sizes do your PCR bags come in?

How should I dispose your bags?

Bags

How do you load the new dispenser?

Why am I unable to open my new dispenser?

What should I do if the dispenser's cap or bottom falls off during use?

Can I purchase replacement parts for my dispenser?

How do I open a misaligned dispenser?

Dispenser

What size are your wipes?

Which wipe should I buy for my pet?

Are your wipes safe for cats?

Wipes

I'm not sure which shampoo I should buy for my dog!

What's the best way to use your No-Rinse Shampoo?

Is there a difference between your 3-in-1 shampoo and your 4-in-1 shampoo?

Shampoos

What are the sizes of your toys?

Toys

Does the attractant work on cats as well?

How does the money back guarantee work?

Pee Pads

Product Questions

What do I do if I receive the wrong item in my order?

My order was marked delivered but it’s not here.

Do you offer refunds?

I ordered from Amazon and my package is not delivered!

How can I update my shipping address?

What is the process for cancelling an order?

Where can I buy Earth Rated products?

Can I get product samples or coupons for Earth Rated products?

How do I apply a discount code on your website?

I have an urgent issue, what should I do?

Does Earth Rated participate in sending free gifts for special events like birthdays?

How to Contact us?

Other

What should I do if I received the wrong product?Updated 3 months ago